Why us
The estimate comes first
An independent shop lives or dies on whether people believe the invoice. Here is how we try to make that easy.
Nothing starts without a number
You get a written estimate before any work begins. If we open something up and it is worse than it looked, we stop and call you. There is no version of this where you find out at the counter.
We will tell you not to fix things
Brakes at forty percent do not need doing today. We will note it, tell you roughly how long you have, and let you spend the money when it actually needs spending.
The car goes back on a hoist, not a guess
Diagnostics are traced to the fault. Where the code is ambiguous we say so, and we do not replace parts hoping one of them is it.
You are not stranded
Loaner cars, a shuttle across Durham, and a key drop for anyone starting work before we open.
Licences and standards
- 310S licensed
- Every technician on the floor holds a provincial automotive service licence.
- Motor Vehicle Inspection Station
- Licensed to issue Safety Standards Certificates.
- Written estimates
- Required by the Consumer Protection Act, and we follow it to the letter.
- Parts warranty
- Twelve months or twenty thousand kilometres on parts and labour.
Bring it in
Book a bay online, or call the desk and talk to somebody who will be there when you arrive.